About how long does it take for a response to a support ticket? I filed one on August 24,2006 and still not response. I paid for my mushclient and thought it came with support.
Support tickets
Posted by Whtgandalf on Wed 13 Sep 2006 03:38 PM — 4 posts, 18,694 views.
When you fill in a support request it says:
The support section is intended for solving private issues, like lost registration codes or changed email addresses.
As you can see from this forum, the support is very active, and people generally get a response within hours.
Your query was about getting MSP to work - this is a general enquiry. If you had posted it here you would have had a response very quickly.
One of the reasons I don't look at the support pages as often as I used to, is this is the calibre of requests I generally get these days (these are all separate requests):
What is it with these shoe vendors? Are they attracted to MUD client programs?
General bug reports or enquiries should be directed to our Online Forum.
The support section is intended for solving private issues, like lost registration codes or changed email addresses.
As you can see from this forum, the support is very active, and people generally get a response within hours.
Your query was about getting MSP to work - this is a general enquiry. If you had posted it here you would have had a response very quickly.
One of the reasons I don't look at the support pages as often as I used to, is this is the calibre of requests I generally get these days (these are all separate requests):
We supply all kinds of Brand Products,such as bags ,shoes,
clothes, e-products xxx.xxx.xxx this is our website.
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Want to buy shoes?
Want to save money?
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1,The shoes with top quality and good price , the price is including the shipping cost .
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We can deliver the shoes of our customers within 24 hours upon receiving the payment.
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... footwear Trading company was established in 2000, we are a professional exporting company dealing Footwear etc.
What is it with these shoe vendors? Are they attracted to MUD client programs?
Mud ... shoes. I am amazed you don't see a connection here :O
ROFL. Ah yes, it is so obvious now. And you are right, when we are having problems with our MUDs, perhaps new shoes would help a bit.