Complaint

Posted by Brian Smallwood on Thu 04 Nov 2004 01:54 PM — 4 posts, 15,116 views.

#0
I bought MUSHclient October 28. 2004 and I have not got the reg code for this client. I left support requests but their never answered. My theory is that my email naiji@comcast.net wont get emails from Gammon or whomever.. So I hgope that this thread will be read and action taken.
USA #1
Your email server may think the emails are junk mail, so if you have a filter, it may have filtered them. Or it doesn't accept that ISPs email. Such as AOL doesn't accept emails from certain ISPs. You should have a response from Nick soon enough.
Australia Forum Administrator #2
I do not appear to have received the registration email from Brian Smallwood - maybe a mail filter somewhere is blocking them.

It is hard to respond to an email I don't receive.

The "order" button on each page of this web site points to an automated ordering service run by ShareIt. Once you fill in your credit card details you receive a registration code immediately, no waiting for humans, or relying on mail systems.

I apologise for not checking the "support" forum over those couple of days. However I have now responded on the support forum, and here as well.

USA #3
Comcast is known to provide IPs via DHCP. Many mail hosts filter email coming from such IPs as spam since spammers use this method alot to avoid IP detection.