Crash on Startup and Reinstall

Posted by Rinart73 on Thu 30 Jun 2016 08:30 PM — 7 posts, 26,336 views.

Rinart73 Thu 30 Jun 2016 08:30 PM #0

Exception unknown software exception (0x0000096) in application address 0x5f942346.

I tried to reinstall but it crashes too.

Other applications on my PC don't crash.

I started just today. I used this app a few days ago and everything was ok.

Nick Gammon Australia Forum Administrator Thu 30 Jun 2016 09:45 PM #1

Please help us by advising the version of MUSHclient you are using. Use the Help menu -> About MUSHclient.

If it crashes so you can't look at the menu, you can get the properties of MUSHclient.exe (using the File Explorer) and look at the "Version" tab. Or just tell us which installer you downloaded.

Which operating system are you using?

Nick Gammon Australia Forum Administrator Fri 01 Jul 2016 02:46 AM #2

Also, is this the installer that crashes, or MUSHclient itself?

Rinart73 Fri 01 Jul 2016 02:48 AM #3

Both with same error.
Last stable version.
Windows 8.1 x64

Nick Gammon Australia Forum Administrator Fri 01 Jul 2016 03:41 AM #4

If the installer crashes, how can you test the client? Anyway, read this:

http://www.gammon.com.au/forum/?id=9842

You may need to install into a different directory.

Rinart73 Fri 01 Jul 2016 11:57 AM #5

As I said, I use MUSHclient for a two months. And it worked perfectly until yesterday. So yes, both installer and client crash.

Standalone(zip) version works, thanks :/

Nick Gammon Australia Forum Administrator Fri 01 Jul 2016 08:29 PM #6

I can't explain that. No-one has ever reported the installer crashing. You could try the latest release: http://www.gammon.com.au/forum/?id=13691

Failing that, continue with the standalone version.